Help center

Support, without a phone tree.

Tell us which situation you are in and we will route it to the right place.

Homeowner support

Questions about an assessment, a document request, or the status of your situation.

Investor support

Questions about verification, Buy Box criteria, opportunity flow, or fees.

Team support

Questions about an application, training, assignments, or availability.

Accessibility

Request an accommodation or report a barrier. See the Accessibility Statement.

Privacy requests

Access, correction, deletion, or opt-out requests are handled under the Privacy Policy.

Security reports

Responsible disclosure of a suspected vulnerability is covered by our Security policy.

Contact addresses

  • Account & platform support: support@beneficialhousingsolutions.com
  • General inquiries: info@beneficialhousingsolutions.com

Email delivery is being configured. Use the contact form so nothing is lost.

Pending Integration

Live chat and ticketing

Not active. Requires: a selected support platform and staffed coverage hours