Help center
Support, without a phone tree.
Tell us which situation you are in and we will route it to the right place.
Homeowner support
Questions about an assessment, a document request, or the status of your situation.
Investor support
Questions about verification, Buy Box criteria, opportunity flow, or fees.
Team support
Questions about an application, training, assignments, or availability.
Accessibility
Request an accommodation or report a barrier. See the Accessibility Statement.
Privacy requests
Access, correction, deletion, or opt-out requests are handled under the Privacy Policy.
Security reports
Responsible disclosure of a suspected vulnerability is covered by our Security policy.
Contact addresses
- Account & platform support: support@beneficialhousingsolutions.com
- General inquiries: info@beneficialhousingsolutions.com
Email delivery is being configured. Use the contact form so nothing is lost.
Pending Integration
Live chat and ticketing
Not active. Requires: a selected support platform and staffed coverage hours